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10 Facts about Tutoring for students at South University, Online Programs

by South University Online Programs
June 9, 2015

Having a little trouble with a certain class or a specific assignment? South University, Online Programs offers tutoring services to each of our students, so take advantage of this opportunity to get a little extra help. If you’re not already familiar with our tutoring services, read the 10 facts below to learn more.

1. Live, On-Demand Tutoring is Available 24/7

That’s right, you can get help with your coursework anytime of the day or night! Basic math skills, algebra, liberal arts, math, geometry, trigonometry, calculus and statistics tutoring is available 24 hours a day, seven days a week, year-round.

Plus, a wide-variety of tutoring hours are also available throughout the week for countless other subjects, such as bilingual math, introductory accounting, economics, Spanish, organic chemistry, advanced statistics and nursing and allied health topics.

2. Tutors Won’t Do Your Homework for You

If you were hoping to submit a few tough homework questions and have your tutor complete them, you’ll be disappointed to learn that it doesn’t work that way. Instead, expect to get assistance from tutors using the Socratic method of inquiry. Your tutor will ask you questions to guide you to the answer and may walk you through solving a similar problem so that you can use to tackle the assignment in question. Taking the easy way out may work in the short-term, but it won’t help you learn.

3. Expedited Essay Service is Available

Are you facing a time crunch? Don’t sweat it! The staff at the Writing Center understand that you have a busy schedule, which is why they offer an Expedited Essay Service to review your work. This service costs $19.95 for a four-hour turnaround and $9.95 for an eight-hour response.

4. You’re Updated Immediately When a Tutor Replies to an Inquiry

We know you don’t have time to keep checking to see if responses to your essay or offline question have been returned. When an instructor has commented on your inquiry, you’ll receive an email to the address listed in eCollege or you can opt to get a text message.

5. We Want to Know if a Session Wasn’t Helpful

It’s frustrating to seek help from a tutor and still get the problem or discussion question wrong. If you find yourself in this situation, we want to know about it. Send your name, the session ID of the session in question and the instructor’s comments to your Academic Counselor who it will pass it along to be reviewed.

6. You Have a Grace Period to Log In if You’re a Few Minutes Late

Running a little behind? You’re not considered a no-show until 10 minutes have past, so hurry up and log in!

7. You Can Help Your Tutor Prepare for Scheduled Sessions

Type your question, comment or concern into a whiteboard prior to your tutoring session to help your tutor provide the best possible assistance.

8. Your Tutor Know Their Stuff

This service include 2,500 tutors who are college/university faculty, graduate students and retired educators with an average of nine years of experience. More than 90% of them have advanced degrees in the subjects they tutor.

9. Response Times are Very Reasonable

Expect to receive a response for offline questions and papers in approximately 24 hours. Drop-in tutoring typically has a 30 second to 3 minute wait time.

10. Tutoring is Essentially Unlimited for South University Students

As a South University student, you’re given 6,000 minutes — or 100 hours — of free tutoring. Take advantage of this opportunity to get the most from your learning experience.

Want to know more about online learning at South University? Explore our programs online or request information today!

by South University Online Programs
June 9, 2015
  • Tags: now available from the online classroom

by South University, Online Programs
May 22, 2014

Did you know that, as a South University student, you can get on-demand tutoring in the online classroom whenever you need it? No matter the time or day, academic support is available when you click the tutoring link in the top navigation of your classroom or the HELP button on the assignment page.

Assignment screen

On May 19, 2014, we added another exciting feature to the online classroom—direct access to—so that you have the full support you need to learn software skills, creative techniques, business strategies and more. offers on-demand video tutorials and training sessions, including over 2,400 courses taught by industry experts, with more added every week. Now, with just one click, you have unlimited access to an online library of high-quality instructional videos. Among the thousands of videos available, you can find engaging tutorials that allow you to review basic concepts, expand on course materials, or supplement your existing skills. With, not only can you gain a better understanding of a diverse range of subjects, but you can also stay current with the latest technology trends and software. is designed for all levels of learners and is available whenever you’re ready to learn. To access these tutoring services and others from any assignment page, click on the “Need Help” box on your assisgnment page. This will open a new window or tab (shown below) where you can access, live tutoring services, writing assistance and a variety of helpful software and computer tutorials. Select the link from this page for instant access to their vast tutorial library.

If you have any questions about our tutoring or academic services, feel free to reach out to your Academic Counselor at any time! To learn more about South University, prospective students can request more information online or contact us at 1-888-444-3404.

by South University, Online Programs
May 22, 2014
  • Tags:

Math, Metacognition and You

by Staff
July 2, 2013

Advice from Guest Blogger, Gregory Allen
Adjunct Faculty Member at South University

One of the most important things I find that my math students need to learn is what educators call metacognition. In layman’s terms, this means understanding how you learn as well as managing and improving the process of learning.

Math AdviceAt the end of each week, review your grades. If you aren't satisfied, consider what you did during the week to learn the material and look for ways to make improvements. Here are a few good starting points for improving how you learn.

1. Talk It Out. If you have trouble understanding a passage or example from the textbook, try reading it aloud. Talking to yourself may sound strange at first, but Chi et al. (1994) showed that students who verbalized material not only learned the material better but developed a deeper understanding of it.

2. Take Notes. Students in traditional classes spend a significant amount of time taking notes. For many students, this subconsciously becomes an important part of the learning experience. Although you may not have lectures in your online classes, you can get the same effect by taking notes from the textbook. (I've personally used this technique when taking online classes.)

3. Use Supplemental Materials. Be sure that you use any supplemental materials your faculty member provides as well as the materials on the MyMathLab website. With that said, I wouldn't necessarily start there. Instead, use your textbook and note any problems or subjects that you aren't clear on. Then, go to the supplemental materials and look up those topics to get a different perspective.

4. Review Your Instructor’s Feedback. Whether it’s a quiz or any other assignment, always review your instructor’s comments and let them know if you don't understand something.

5. Recap. If you struggle through a problem but finally get to the right answer, go back and write out the correct answer from the beginning without all of the missteps and corrections. This will help you to see the clean solution without distractions.

6. Tutoring/Live Sessions. Sometimes, students benefit from hearing the problems solved by someone else. If that's true for you, try the university’s tutoring service. If you have me as an instructor, you’ll also find that I hold live weekly tutoring sessions for some of my classes. Interactive sessions, whether with a tutor or an instructor, allow you to ask questions and get immediate feedback.

Now, I'm not suggesting that anyone should do all of these things. Instead, evaluate what you're doing so far, think about which of my suggestions might benefit you and then integrate them into your weekly routine.

Source: Chi, M., de Leeuw, N., Chiu, M., & LaVancher, C. (1994). Cognitive science. Educational Studies in Mathematics, 18, 439-477.

Related Posts

- On Math, Heights and Overcoming Your Fears
- On Demand Tutoring in the Classroom

by Staff
July 2, 2013
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On Math, Heights and Overcoming Your Fears

by Staff
June 3, 2013

By Guest Blogger, Ruth E. Roberman
Program Director for Mathematics, South University

Many of you, my students, tell me that you are scared about your math class before it even begins. I understand that you are scared, but I want you to realize that your instructors are here to help you.

Willis (or Sears) tower

Recently, I stepped out on the ledge on the Willis Tower (formerly Sears Tower) in Chicago. I am terrified of heights, and there I was, with my stepdaughter, standing on the outside of floor 103 with just a piece of glass under my feet and along the sides and top. I knew intellectually that I wouldn't fall, but that didn’t make it any easier. It was all mental, and I finally did it.

Now, you can do this. You can step onto that ledge and realize that you won't really fall. Or fail. But you have to try, and sometimes you have to hold someone's hand.

So ask questions of me and the other instructors as well as the good folks in the tutoring center. Spend as many hours per day practicing as it takes to get so good at this that you are no longer afraid. Time is your biggest friend for your math classes. Don't just do the required assignments. Practice everything you can find. Your textbook’s practice problems are one resource. MyMathLab is another. Ask your instructor for more ideas!

Math wasn't always easy for me. I really struggled in Trigonometry in high school, and then I had a friend—who ended up being quite a good teacher—explain it to me and it all clicked. But I spent tons and tons of time practicing, reworking problems, erasing, starting over and not giving up.

My advice is to take this attitude: Don't give up. Spend the time it takes to do well. Ask questions like I did—it helped.

I'm cheering you on!

Related Post:  Get On Demand Tutoring in the Classroom

by Staff
June 3, 2013
  • Tags:

On Demand Tutoring in the Classroom

by South University
April 2, 2013

We know how important it is for you, our students, to receive the help you need, right when you need it. Now, there’s a new, convenient way to access On Demand Tutoring directly from your online classroom. Simply click “Tutor” in the top navigation toolbar, and you’ll have access to the over 1,600 university faculty, graduate students and retired educators who serve as tutors.

Tutoring button in toolbar

On Demand Tutoring Features

Here are a few things you can do with On Demand Tutoring:

  • • Chat with a live tutor.
  • • Schedule future tutoring sessions.
  • • Submit your writing to the Writing Center for review and critique.
  • • Send a tutor a question and receive a response the next day.
  • • View your past tutoring sessions in the archives.
  • • Access study guides, subject glossaries and other academic resources.

On Demand Tutoring enables you to get academic assistance in the following subjects: Math, Statistics, Writing, Chemistry, Biology, Human Anatomy & Physiology, Microsoft Office, Nursing Pathophysiology, Nursing Pharmacology, Nursing Administration, Geriatrics, Mental Health & Psychiatric Nursing, Accounting, Economics, Medical Terminology and more.

Additional Student Resources and Support Services

South University also offers students a number of other support services beyond On Demand Tutoring, including Software Tutorials, Technical Support, Career Resources, Counseling Center, Disability Services and 24/7 access to the Online Library with a full-text search engine for 350 databases. Current students should visit the Campus Common to access these services or learn more. 

by South University
April 2, 2013
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