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Healthcare managers and administrators are the people who keep healthcare organizations running smoothly, from hospitals and clinics to nursing homes and other facilities. They work hard to ensure that patients receive the best care possible. They develop plans to improve patient outcomes, manage budgets and contracts, and oversee the purchase and maintenance of medical equipment and supplies. Healthcare managers are also responsible for making sure that their organizations follow all rules and regulations, such as those related to patient privacy and confidentiality. They may lead various teams in the healthcare setting and work closely with healthcare providers to create policies and procedures that promote high-quality patient care. In short, healthcare managers play a critical role in making sure that healthcare organizations are efficient, effective, and focused on providing excellent care to patients.

What Skills Do You Need to Become a Healthcare Manager?
To effectively manage healthcare organizations, healthcare managers and administrators draw on a wide variety of skills. Below we highlight some of the important areas for succeeding in these roles.

1. Leadership: Healthcare organizations need strong leaders who know how to inspire and motivate their teams to work towards common goals.

2. Communication: Effective communication skills are crucial. Healthcare managers and administrators must be able to communicate with a variety of people. This might include staff with different types and levels of expertise as well as patients, families, external vendors, and other partners.

3. Problem Solving: Anyone running a healthcare organization or team is bound to encounter numerous challenges. All healthcare managers and administrators need to be able to be prepared to critically analyze issues as they arise and develop effective solutions that meet organizational needs and industry standards.

4. Financial Management: A solid understanding of finance and financial management principles is needed for healthcare managers and administrators. This knowledge will allow them to make sound plans and financial decisions for their teams and organizations.

5. Strategic Planning: Healthcare managers and administrators must be able to develop and implement strategic plans to achieve organizational goals. These goals can include anything from operational efficiency to organizational growth to community impact and much more.

6. Human Resource Management: Human resource management skills are important for ensuring that healthcare organizations are appropriately staffed with qualified and motivated employees.

7. Quality Improvement: Improving the quality of patient care is imperative for healthcare organizations. Doing so will require a deep understanding of quality measurement and improvement methods, tools, and strategies.

8. Information Technology: Healthcare leaders must be proficient at using and evaluating information technology, including electronic health records and other healthcare information management systems. Healthcare managers should also have at least a high level understanding of the process and tools used for insurance coding, billing, and reimbursement.

9. Legal and Regulatory Compliance: Healthcare managers and administrators must be knowledgeable about legal and regulatory requirements. They’ll be responsible for ensuring that their organizations are acting ethically and following all applicable laws and regulations.

10. Healthcare Marketing: Leading a healthcare organization or team can require gathering and reviewing market research as well as developing and executing marketing and communications plans. Marketing and communication can be a powerful tool for helping healthcare organizations grow and achieve their goals.

Interested in Healthcare Management and Administration?
South University can help you develop the skills and knowledge needed to pursue or grow your career in the healthcare field. With each program offering personalized support, mentorship, and focused, practical learning experiences, our Healthcare Management and Administration programs include:
Bachelor of Science in Healthcare Management
Master in Healthcare Administration
Master of Business Administration (MBA) in Healthcare Administration

Request information today to learn more about how we can prepare you to pursue your professional goals!